Resilience Quotient Inventory

Resilience Quotient Inventory (RQi)

The Resilience Quotient Inventory™ (RQi™) is a psychometric tool developed by Dr Matthew Critchlow (Thrive/University of Westminster) and Dr Julian Edwards (Open University). The RQi measures beliefs, behaviours and environmental factors that are proven to protect people against stress and burnout. Users complete a secure online questionnaire and receive a 26-page report with personal scores and recommendations for building even greater resilience. The RQi is used in one-to-one coaching, group workshops and team development programmes to build resilience and boost performance in the workplace.

To find out more about our approach to resilience and the benefits of the RQi, download our brochure (it's a large file so may take a few moments to appear!)

watch our resilience video

six elements of resilience

The RQi™ is based on an evidenced-based model of resilience: The Six Elements of Resilience (left). The Elements (or composite scales) are further sub-divided into 26 sub-scales, providing the most detailed measure of resilience available anywhere in the world. The RQi™ uses psychometric scales developed by leading psychologists from around the world along with new scales (e.g. for Work Engagement and Perseverance) developed by Dr Matthew Critchlow (Thrive and University of Westminster) and Dr Julian Edwards (Open University).

HOw does it work?

Users complete a secure online questionnaire and receive a 26-page personalised report in which their own scores (across seven composite scales and 26 sub-scales) are compared to a sample population of working adults in the UK.

The RQi report also provides tailored guidance on how to build even greater resilience; users get access to unique resources available on the Thrive e-learning portal via a secure account.

We can provide comparator data with different groups, including middle and senior managers in different sectors.

What does our research show?

Desig for RQi Cards Jan 2016We believe the RQi is one of the best tested measures of resilience available anywhere. Our latest research shows that when respondents are ranked according to their scores on key RQi sub-scales, people in the top quartile (i.e. most resilient) v. bottom quartile have:

  • 110% HIgher Subjective Wellbeing

  • 58% lower stress scores

  • 42% Fewer Sick Days

  • 13% higher work performance*

The RQi™ is already being used by leading employers and key opinion leaders in the UK including the Home Office, the Royal College of Psychiatrists, the Crown Prosecution Service (CPS), the Royal Bank of Scotland and Experian.


The RQi™ offers a number of unique benefits, it …

  • Measures characteristics that predict low stress, low sickness absence and high levels of work performance
  • Provides personalised feedback on Six Elements of Resilience and 26 sub-scales to raise self-awareness and prompt changes
  • Offers tailored advice on how to build even greater resilience based on personal scores via online guides and video clips
  • Is supported by one-to-one coaching to promote adoption of new habits and long-term behavioural change

Become an rqi practitioner

We run a two and a half-day RQi Practitioner Course for people who want to use the RQi with their clients. This course is for experienced coaches, Occupational Psychologists and other learning and development (L&D) professionals with responsibility for employee wellbeing and development. To find-out more about the Practitioner Training, please email: or call 0800 471 4734.

Our research

*The data quoted above is an analysis is based on a representative sample of working adults in the UK (n = 507) who completed the RQi between Oct-Dec 2015 and compares top quartile v. bottom quartile ranked on 8 RQi sub-scales: Meaning and Purpose, Perseverance, Engagement, Learning and Growth, Optimism, Self-Confidence, Personal Control and Self-Compassion.
Preparing zip file