Resilience Quotient Inventory (RQi)

RQi MailChimp FINALThe Resilience Quotient Inventory™ (RQi™) is our ground-breaking psychometric tool that provides a detailed measure of resilience for individuals, teams and organisations.

The RQi™ uses well-established assessment scales developed by leading psychologists from around the world, along with new scales (e.g. for Engagement and Perseverance) developed by Dr Matthew Critchlow (Thrive and University of Westminster) and Dr Julian Edwards (Open University).


book-nowCome to one of our FREE half-day RQi Taster Sessions. You’ll learn how the RQi can benefit your organisation. We’re holding sessions at the Anglo Study Centre (London) on 24th Feb and 31 st Mar 2017.


The RQi™ is structured around an evidenced-based model of resilience (left).

It measures thoughts and behaviours that are proven to minimise stress, reduce sickness absence and enhance performance at work (see below).

Download the following document to learn how the RQi report is used in coaching and training to promote resilience and enhance performance in the workplace. (Note: its a large file so may take a few moments to download): Resilience Prorgammes from Thrive.

What does our research show?

We believe the RQi™ is one of the most comprehensive measures of resilience available anywhere in the world.  Our latest research shows that when respondents are ranked according to scores on key RQi sub-scales, people in the top quartile (i.e. most resilient) v. bottom quartile have:

Desig for RQi Cards Jan 2016

  •  110% higher subjective wellbeing

  • 58% lower stress scores

  • 42% fewer sick days

  • 13% higher work performance*

The RQi™ is already being used by leading employers and key opinion leaders in the UK including the Home Office, the Royal College of Psychiatrists, the Crown Prosecution Service (CPS) and the University of Westminster, Centre for Resilience.

Benefits of the RQi

The RQi™ offers a number of unique benefits, it …

  • Measures characteristics that predict high work performance, as well as low sickness absence, low stress and high levels of wellbeing
  • Provides personalised feedback on Seven Elements of Resilience and 27 Sub-Scales (where personal scores are compared to a sample population) to help raise self-awareness and prompt changes
  • Offers tailored advice on how to build even greater resilience based on personal scores via online guides and video clips
  • Is supported by one-to-one coaching to promote adoption of new habits and long-term behavioural change

How to get involved …

  • If you’d like a free consultation to help you identify the best resilience programme for your organisation, call us on: 020 8673 5587 or email
  • If you’d like to learn how to become an RQi Practitioner, please send an email to
*This analysis is based on a representative sample of working adults in the UK (n = 507) who completed the RQi between Oct-Dec 2015 and compares top quartile v. bottom quartile ranked on 8 RQi sub-scales: Meaning and Purpose, Perseverance, Engagement, Learning and Growth, Optimism, Self-Confidence, Personal Control and Self-Compassion.


What do people say about our resilience and other training programmes?

“Working with Matthew Critchlow has been both enlightening and inspiring.  He has a wonderfully warm engaging style balanced with a depth and breadth of knowledge which translate into techniques that are easily accessible to delegates.”

James Anderson-Dixon, Customer Relationship Manager, Nationwide Building Society

“I found the session on Goal Setting both fascinating and practical … I’ve started to use information from the workshop to focus on my goals in a step by step, measured approach … I would recommend any employee driven organisation to consider having Matthew to present a session.”

Azeem Moosun, Department for Work and Pensions (DWP)

“Really motivating and enjoyable course (Building Personal Resilience). Best course with the BMJ in 8 years! Lots of further reading to do and things to plan and look forward to.”

British Medical Journal (BMJ)

“Matthew delivered the Goal Setting workshop at a pace that left all attendees understanding how goals work and how they can help us all. He fully engaged with his audience and as an attendee I felt that the content and delivery of the workshop was just right. Matthew was humorous and insightful. I thoroughly enjoyed this workshop and would recommend it to anyone who wants to gain some focus on their goals.”

Movell Dash, Project and Progamme Manager, HM Revenue and Customs